📘 You're Losing Customers

📘 You're Losing Customers

SHOW ME

Enterprise

290% increase in organic revenue for ecommerce brand

We helped Ardent Cannabis explode their organic visibility and sales.

The Client

Ardent Cannabis is an Ecommerce store that sells [patented] decarboxylation machines, allowing medicinal marijuana patients to create their own edibles from home.

We were contracted to help Ardent spread mass reach, outside of just the medicinal marijuana community.

Their goal for the engagement was simple – put a decarboxylation machine in the home of every cannabis user.

The Plan

  • We dug deep into their data and found a large majority of the customers (78%) were male. We needed a website and online experience that catered to that demographic. A full website redesign was needed, both from a user experience and branding point.
  • Since the topic of “decarboxylation” is confusing and convoluted, their team had put together dozens of articles on the topic. Our research showed these pages were cannibalizing each other’s keyword rankings. We needed to build a proper “pillar” and “cluster” model for content topics and consolidate similar pages into singular topic authorities.
  • At the time of the initial engagement, Ardent was only selling 1 product. Their 3 year plan was to scale up their offerings, but their tech stack didn’t support that vision. We needed to re-platform their website and overhaul their marketing stack to align them with their strategy.
  • Our research showed a large number of cannabis influencers on Instagram who were charging significantly less. With paid traffic blacklisted on a number of platforms, influencers were a needed promotional platform.

The Execution

  • UX – Decarboxylation is a difficult concept to grasp, even for long time cannabis users. We built custom iconography and video to educate “top funnel” visitors, and custom graphics and imagery to push product benefits to “mid” and “bottom funnel” visitors.
  • Content strategy – Removal of redundant content and a cross channel content strategy to create targeted, high traffic resource content.
  • PR / link reclamation – The brand received solid press before our engagement, but a large number of the articles went live with NO links back to the brand’s website. We launched a massive outreach campaign to past placements asking for a link placement.
  • Visual design – A complete overhaul from their previous strategy, we needed a visual design style that would appeal to the mass market. We created visual design styles and branding guidelines to make sure the brand was connecting with the new audiences.
  • Influencer outreach – We found, contacted and negotiated over 100 influencer placements on Instagram, YouTube and influential cannabis blogs.
  • Funnel building – To meet the aggressive revenue goals set forth to our team, we needed to get paid traffic dialed in. We built a series of funnels using Instagram and Facebook Ads to acquire new leads and nurture them into customers via email and messenger bots.

The Results

  • +290%

    organic traffic

  • +115

    Media placements

  • +320%

    on site conversions

  • +137%

    Return on ad spend

DO YOU KNOW YOUR WEBSITE’S POTENTIAL?

OUR TRAFFIC PROJECTION TOOL WILL SHOW YOUR WEBSITE’S TRUE ORGANIC POTENTIAL, AKA HOW MUCH 💰 YOU SHOULD BE MAKING.

Using data from your website, our Traffic Projection analysis can accurately forecast how much traffic (and revenue) your website could be getting from Google.

FIND OUT MORE